Legal
DuoReels legal center.
Account terms, privacy, payments, affiliate participation, acceptable use, AI assets, uploads, cookies, data retention, copyright, and security — all in one place.
Effective June 14, 2026 · Operated by Venalytics Inc.
Platform Terms
Terms of Service
The agreement governing your access to and use of DuoReels, including accounts, plans, billing, AI features, and acceptable use.
Open policyAcceptable Use Policy
Content and conduct rules for DuoReels, including AI generation, uploads, reels, and account activity.
Open policyAI Generated Asset Policy
How DuoReels generates character assets, the limits of AI output, reuse behavior, and your rights and responsibilities.
Open policyUser Upload Policy
Rules for files you upload to DuoReels, including logos, CSV content, and brand assets.
Open policyPayments & Accounts
Refund Policy
When and how refunds may be considered for DuoReels subscriptions, usage, and credits — and the limits that apply.
Open policySubscription & Credits Policy
How DuoReels plans, billing cycles, limits, and AI generation credits work.
Open policyFraud & Chargeback Policy
How DuoReels reviews suspicious billing, payment fraud, affiliate abuse, chargebacks, and account restrictions.
Open policyPrivacy & Data
Privacy Policy
How DuoReels collects, uses, shares, and protects personal information, and the privacy choices available to you.
Open policyCookie Policy
How DuoReels uses cookies and similar technologies, including session, security, affiliate, and optional cookies.
Open policyData Retention Policy
How long DuoReels retains different categories of data and what happens when an account is deleted.
Open policyEmail Communications Policy
The types of email DuoReels sends, and how to control marketing communications.
Open policy